Call us: 01297 442012

Access Statement for Cleveland

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Firstly, What is an Access Statement?

An Access Statement is a written, clear, accurate and above all honest description of our current facilities and the services we offer, to enable potential visitors to make an informed decision as to whether our accommodation meets their particular needs, especially from an access point of view.

From April 2007, an Access Statement is required as part of the quality grading assessment of the Tourist Inspection Scheme.

Introduction

We aim to cater for the needs of all visitors in our home-based 3 bedroomed bed and breakfast. The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will endeavour to help.

Overview

Cleveland is a 1960’s detached bungalow, situated in a private close off Pound Street with sea views from the front elevations. Extensive work was completed in 2009 to modernise the property, creating 2 en-suite guest rooms, guest breakfast room, owners’ accommodation and paved off-road parking. Further work completed in May 2012 created a 3rd en-suite guest room. The property is on one level, but has a total of 13 steps from the car park up to the front door (details below).

Pre-Arrival

• We can be contacted by telephone, or email. Please see the 'Contact Information' section of this document for full details. • Our website www.LymeRegis.co provides pictures of our accommodation, directions and further information about the services we provide. • Menus and guest information can be provided in large print by prior arrangement. • Lyme Regis town centre is a 3 minute walk down the hill. • Lyme Regis sea front and beach is a 5 minute walk down the hill and then through the seafront gardens with paved paths. • The nearest railway station, approximately 5 miles away, is Axminster (to London Waterloo/Bristol/Exeter/Plymouth/Paignton). Taxis are usually available at the station. • There are several local taxi companies, and we can supply contact numbers so that you can make a booking if required. • The X53 bus stop is a 2 minute uphill walk away. This bus follows the coast between Exeter and Poole every 2 hours. There is also a local bus service every hour to Axminster and Bridport.

Arrival & Car Parking Facilities

• Please advise us of your anticipated arrival time so that we can be here to welcome you. Rooms are usually available from 1.00 p.m. onwards, and we would ask for arrival prior to 7.00 p.m. where possible. • Private off-road paved car parking is available in front of Cleveland, in marked bays, allowing one car per bedroom. • We can assist guest with their luggage if required. • Office telephone number displayed externally. • 7 paved steps, each 1.7cm high, up from car parking area to level paved area 1.70 m wide. Further 6 paved steps, each 1.7 cm high, up to level paved area 4.20 metres by 3.50 metres. • The front door has a step of 8.5cm high.

Main Entrance and Reception Area

• On entry, there is a hallway 1.77 wide metres by 5.15 metres long. • On arrival, guests are required to complete our registration form and are then shown to their rooms and our facilities are explained. • Oak floor boards with rugs.

Public Areas – Breakfast Room

  • Breakfast is served in the guest dining room between 08.15 am to 09.00 am on the ground floor. There are no steps.
  • There are 3 separate breakfast tables, each with 2 chairs without arms.
  • ALLERGENS
    To conform with The Food Information Regulation December 13th 2014 it is our duty to inform our guests that a list of  non pre-packed food stuffs offered on our breakfast menu here at Cleveland is available on request along with information regarding any of the 14 allergens contained within.
    At Cleveland we use products containing allergens in our kitchen and we cannot guarantee that there will be no cross contamination for anyone with severe life threatening allergies.

Public WCs

  • All bedrooms are en-suite, with showers. There is no public WC available.

Bedrooms

  • There are 3 bedrooms, all on the ground floor.
  • Tea and coffee facilities and bottled water are provided (although the water in the bathrooms is quite safe to drink).
  • We also provide a hair dryer, trouser press and ironing facilities in each bedroom.
  • There is a folder in each bedroom which contains further information about the area and details of emergency contacts including doctors and hospitals.

ROOM 1 (Front Bedroom)

  • The door is 76 cm wide.
  • Oak wood flooring.
  • King size (1.5 metres/5' wide) bed with microfibre duvets (a fibre alternative to natural down).
  • Luxury siliconised ball fibre pillows.
  • Percale sheets and pillowcases.
  • Television with remote control and teletext.
  • Two chairs with arms are provided in the room.
  • There is an ensuite shower room with door width 61 cm opening into the bedroom with wash hand basin and w.c.
  • The shower cubicle has a step/edge of 9.5 cm.

ROOM 2 (Rear Bedroom)

  • The door is 76 cm wide.
  • Oak wood flooring.
  • King size (1.5 metres/5' wide) bed with microfibre duvets (a fibre alternative to natural down).
  • Luxury siliconised ball fibre pillows.
  • Percale sheets and pillowcases.
  • Television with remote control and teletext.
  • Two chairs are provided in the room, one with arms, one without.
  • There is an ensuite shower room with door width of 68 cm opening into the bathroom with wash hand basin and w.c.
  • The shower cubicle has a step/edge of 9.5 cm.

ROOM 3 (Triple Aspect Bedroom)

  • The door is 76 cm wide.
  • Oak wood flooring.
  • Super King size (1.83 metres/6' wide) bed with sheets and blankets.
  • King size (1.5 metres/5' wide) bed with microfibre duvets (a fibre alternative to natural down).
  • Luxury siliconised ball fibre pillows.
  • Percale sheets and pillowcases.
  • Television with remote control and teletext.
  • Two chairs with arms are provided in the room.
  • There is an ensuite shower room with door width 68 cm opening into the bathroom with wash hand basin and w.c.
  • The shower cubicle has a step/edge of 9.5 cm.

Additional Information

  • Mobile phone reception is generally good.
  • We offer complimentary wi-fi internet access.
  • We are able to use the front and back doors in the need of evacuation. If you require more assistance for evacuating, please notify us on arrival e.g. hearing impairment.
  • We are happy to refrigerate any medication.
  • We are pleased to cater for special diets or any particular likes or dislikes. Please advise us of these before your arrival.
  • We are a no smoking establishment.
  • Exclusively for adults only.
  • We are unable to accept under 18s (including babies) or pets.
  • Check out time - 10.00 a.m.
  • Balance payment by cash or Euros.
Address: Cleveland Pound Street Lyme Regis Dorset DT7 3JA   Telephone: 01297 442012
Email: clevelandlyme@aol.com             Website: www.LymeRegis.co.uk

Hours of operation

Hours flexible to business. We do take occasional days off, but generally we are open all year except Christmas Eve and Christmas Day.
The B&B is our home so is occupied 24 hours. Office open usually 9.30 am to 7.00 pm (0930 – 1900) Emergency help and assistance 24 hours.

Local public transport numbers

National Rail Enquiries:- 08457 48 49 50 www.nationrail .co.uk
X53 Bus Timetable:- www.devon.gov.uk/coastlinx53-current-timetable.pdf
National Travel Line:- 0870 608 2608
UK Bus & Travel Information:- www.TransportDirect.info

We welcome your feedback to help us continually improve. If you have any comments please email ClevelandLyme@aol.com or telephone us on 01297 442012.

We look forward to welcoming you soon.
 
Mike & Tina Le Clercq
Updated December 2016
Email:- info@lymeregis.co
Or ClevelandLyme@aol.com